FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact same product shown in the picture. All product images on our website are either actual photos or accurate representations of what you will receive. We take care to ensure our visuals match the bottle design, labeling, and packaging.
🔍 Note: Slight differences may occur due to lighting, screen resolution, or limited-edition packaging updates — but the fragrance and volume remain exactly as described.
Once you place an order, your sales receipt (order confirmation) is automatically sent to your email. It includes your order details, billing information, and payment summary.
📩 Didn’t receive the email?
Please check your spam or promotions folder, or contact our support team at info@dinkykiddies.com
We want you to love your toys — but if you're not completely satisfied, you can request a return.
To return an item:
Contact us within 3 days of receiving your order at info@dinkykiddies.com with your order number and reason for return.
Ensure the item is unused, unopened, and in its original packaging.
We'll guide you through the return process, including the return address and next steps.
🚚 Note: Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
Once we receive and inspect the returned item, we'll process your refund or exchange promptly.
